East Coast Catering Limited is committed to providing the highest standards of service to our clients. We believe that this is best achieved through effective management systems and quality assurance programs.
Our Quality Management System is currently registered to the Quality System Standard ISO 9001:2008, under the scope of
Provision of catering and housekeeping services in support of remote site locations. Fully documented policies and procedures, regular internal and external audits, and a commitment to client satisfaction and continuous improvement support our efforts to provide our clients with consistent and superior service.
Our Quality Management System currently includes:
• Policy Statement
• Quality Policy Manual
• Quality Assurance Procedures
• Office Administration Work Instructions
• Operational Work Instructions
With a focus on best practices and continuous improvement, we are continually reviewing and upgrading our management systems to ensure that we meet the changing needs of our clients, workplaces and employees.